Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Penistone | GPhC No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Penistone collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Penistone is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Penistone and across the UK. We act as the data controller for all personal information collected through our services.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of information:

• Personal identifiers: Full name, date of birth, gender, and contact details including address, phone number, and email address.
• Health information: Medical history, current medications, weight, BMI, and any other health details relevant to your weight loss treatment.
• Payment information: Billing details processed securely through our payment provider.
• Technical data: IP address, browser type, and pages visited when you use our website.

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

Your data is used strictly for the following purposes:

• To assess your suitability for weight loss treatment through our pharmacist consultation process.
• To dispense and dispatch approved medications, with delivery typically within 1 working day of pharmacist approval.
• To maintain accurate and compliant pharmacy records as required by GPhC regulations.
• To communicate with you regarding your treatment, orders, or any safety concerns.
• To process payments securely.
• To comply with our legal and regulatory obligations as a registered pharmacy.

We will never use your data for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data under the following lawful bases: the performance of a contract for the provision of pharmacy services, compliance with legal obligations as a GPhC registered pharmacy, and where necessary, your explicit consent. Health data is processed under Article 9(2)(h) of UK GDPR, relating to the provision of healthcare and treatment.

5. Cookies

Our website uses cookies to ensure it functions correctly and to improve your experience. These include essential cookies required for the site to operate and, where you have consented, analytical cookies that help us understand how visitors use our website.

You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.

6. Third Party Sharing

We do not sell or trade your personal data. We may share your information only in the following limited circumstances:

• Healthcare providers: With your GP or other clinicians where clinically necessary for your safety and care.
• Delivery partners: Limited information required to fulfil and dispatch your order.
• Payment processors: Secure third-party payment providers to complete transactions.
• Regulatory bodies: Where required by law or by GPhC, NHS, or other regulatory authorities.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

7. Data Retention

We retain pharmacy and health records for a minimum of 8 years in line with NHS and GPhC guidelines. Payment and account data is retained only as long as necessary for legal and accounting purposes. Data no longer required is securely deleted or anonymised.

8. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain high security standards appropriate to the sensitivity of health information.

9. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, the right to restrict or object to processing, and the right to data portability. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests promptly and fairly.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Penistone
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.